The various musings of Michael Hiles

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Team Development

Teams & Accountability

People who don’t understand the incremental work breakdown structure of complex tasks and roles should never be responsible for committing to the delivery date. This is one of the classic flash points of war between sales and engineering.

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Are you a leader? Or just a manager?

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In World War II, Dwight Eisenhower trained his generals by piling a chain up on a table. He asked the generals, “If I push this chain, which way will it go?” The generals would jabber among themselves, debating and offering a bunch of different answers. The true answer, of course, is that nobody really knows…

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Be careful what you say

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There was once a woman who lived in a little village. She was the town gossip, constantly talking about her neighbors, friends, and even family. She secretly enjoyed the chaos she created. One day, after fewer and fewer people would speak to her, the woman had an epiphany. She realized she had been hurting the…

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